Thank you for choosing Lite Natural Pharmacy. This page provides information about our shipping and delivery policies to help you understand the process and expectations when placing an order with us.

  1. Shipping Options
    We offer discreet tracked shipping for all orders. Our priority is to ensure the privacy and confidentiality of our customers. The tracking number allows you to monitor the progress of your shipment until it reaches the designated delivery address.
  2. Processing Time
    Once your order is placed and payment is confirmed, we strive to process and ship your order as quickly as possible. Orders are typically processed within 1-2 business days. Please note that processing time may be slightly longer during peak periods or due to unforeseen circumstances. You will receive an email notification with tracking information once your order has been shipped.
  3. Delivery Time
    The estimated delivery time depends on your location and the shipping method chosen. Generally, domestic deliveries within the United States take approximately 3-7 business days. International deliveries may vary depending on the destination country and customs clearance processes. Please note that unforeseen delays caused by customs or other factors outside our control may occur.
  4. Shipping Charges
    Shipping charges are calculated based on the weight, size, and destination of the package. The shipping cost will be displayed during the checkout process before you confirm your order. For orders above $150, we offer free shipping. Please note that additional fees, such as customs duties or import taxes, may apply for international orders and are the responsibility of the customer.
  5. Delivery Address
    Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information. If you need to make any changes to the delivery address after placing your order, please contact our customer support team as soon as possible. We will do our best to assist you, but please note that changes may not be possible if the order has already been shipped.
  6. Order Tracking
    Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the status of your shipment on the respective shipping carrier’s website. Please allow some time for the tracking information to be updated after receiving the tracking number.
  7. Undelivered or Lost Packages
    In the rare event that a package is undelivered or lost during transit, please contact our customer support team. We will initiate an investigation with the shipping carrier to locate the package or arrange for a replacement or refund, depending on the specific circumstances. Please note that investigations may take time, and we appreciate your patience and understanding.

If you have any further questions or concerns about our shipping and delivery policies, please reach out to our customer support team at We are here to assist you throughout the process.